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Tom Thomson
Founder | Principal Advisor

A former Disney Director and Walt Disney World Ambassador, Tom brings three decades of experience shaping one of the world's most recognized service cultures. Through deep expertise in advisory, facilitation, and learning design, P&PW delivers practical, scalable approaches to leadership, culture and customer experience used across hundreds of organizations.


Finley Thomson
Marketing | Digital Media
Currently pursuing a degree in Marketing at the University of North Florida, Finley brings a naturally creative mind to shaping P&PW's digital brand. With a focus on digital design, storytelling, and digital strategy, Finley builds a clear and consistent online presence that reflects the purpose‑driven work behind P&PW.

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